Accessibility Statement

    Last updated: January 2026

    Our Commitment

    SaskTask is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to guarantee we provide equal access to all users.

    We believe that the internet should be available and accessible to anyone, and are committed to providing a platform that is accessible to the widest possible audience, regardless of ability or technology.

    Canadian Compliance: We strive to meet the standards set by the Accessible Canada Act (ACA) and provincial accessibility legislation including the Accessibility for Ontarians with Disabilities Act (AODA).

    Conformance Status

    We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including:

    • Visual impairments (blindness, low vision, color blindness)
    • Hearing impairments (deafness, hard of hearing)
    • Motor impairments (limited fine motor control, muscle slowness)
    • Cognitive impairments (learning disabilities, distractibility)
    • Speech impairments
    • Photosensitive conditions

    We are committed to ongoing accessibility testing and remediation to improve conformance across all areas of our platform.

    Accessibility Features

    Visual Accessibility

    • High contrast mode: Dark and light themes with sufficient contrast ratios
    • Scalable text: Text can be resized up to 200% without loss of functionality
    • Alternative text: All images include descriptive alt text for screen readers
    • Color independence: Information is not conveyed by color alone
    • Focus indicators: Clear visual focus indicators for keyboard navigation
    • Consistent layout: Predictable page structure and navigation

    Keyboard Accessibility

    • Full keyboard navigation: All interactive elements are accessible via keyboard
    • Skip links: Skip to main content links for easy navigation
    • Logical tab order: Focus moves in a logical sequence through the page
    • No keyboard traps: Users can navigate away from all components
    • Keyboard shortcuts: Common actions have keyboard shortcuts

    Screen Reader Support

    • ARIA labels: Proper ARIA landmarks and labels for screen readers
    • Semantic HTML: Proper heading hierarchy and semantic structure
    • Form labels: All form fields have associated labels
    • Error identification: Form errors are clearly identified and described
    • Live regions: Dynamic content updates are announced to screen readers

    Motor Accessibility

    • Large click targets: Minimum 44x44 pixel touch targets
    • No time limits: Sessions do not expire during active use
    • Gesture alternatives: Touch gestures have keyboard/button alternatives
    • Motion alternatives: Motion-based inputs have static alternatives

    Compatibility

    SaskTask is designed to be compatible with the following assistive technologies:

    • JAWS (Windows)
    • NVDA (Windows)
    • VoiceOver (macOS and iOS)
    • TalkBack (Android)
    • Dragon NaturallySpeaking
    • ZoomText and other screen magnification software

    The platform is optimized for the latest versions of Chrome, Firefox, Safari, and Edge browsers.

    Known Limitations

    While we strive for WCAG 2.1 Level AA conformance, we acknowledge the following limitations:

    • Maps: Interactive maps may have limited screen reader support. Alternative address input is provided.
    • Third-party content: Some embedded third-party content (e.g., payment forms) may not fully meet accessibility standards.
    • User-generated content: Content uploaded by users (images, descriptions) may not have adequate accessibility features.
    • Real-time chat: Live chat features are being enhanced for better screen reader support.
    • PDF documents: Some legacy PDF documents may not be fully accessible.

    We are actively working to address these limitations and improve accessibility across all platform features.

    Assessment Methods

    We assess the accessibility of our platform through:

    • Automated testing: Regular scans using accessibility testing tools (axe, WAVE)
    • Manual testing: Keyboard navigation and screen reader testing
    • User testing: Feedback from users with disabilities
    • Expert review: Periodic audits by accessibility specialists
    • Continuous monitoring: Accessibility checks integrated into our development process

    Feedback and Contact

    We welcome your feedback on the accessibility of SaskTask. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

    When contacting us, please include:

    • The web page URL or feature where you encountered the issue
    • A description of the accessibility problem
    • The assistive technology you were using (if applicable)
    • Your browser and operating system

    We aim to respond to accessibility feedback within 2 business days and resolve issues as quickly as possible.

    Enforcement Procedures

    If you are not satisfied with our response to your accessibility concern, you may escalate to:

    • Canadian Human Rights Commission: For complaints under the Accessible Canada Act
    • Provincial Human Rights Commissions: For provincial accessibility complaints
    • Accessibility Standards Canada: For feedback on accessibility standards

    We are committed to resolving all accessibility concerns and will work with regulatory bodies to ensure compliance.

    Technical Specifications

    Accessibility of SaskTask relies on the following technologies:

    • HTML5
    • WAI-ARIA
    • CSS3
    • JavaScript (with progressive enhancement)

    These technologies are relied upon for conformance with the accessibility standards used.